Terms of service

Introduction

Welcome to NextSky!

By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions of NextSky,  located at No. 3B1, CT2C2 Building, Tran Huu Duc Street, Nam Tu Liem District, Hanoi. Please read them carefully. If you disagree with any part of the terms then you may not access the Service.

Definitions

  • "Company," "we," "our," "us": Refers to NextSky.
  • "You," "user," "customer": Refers to the individual accessing or using our website and services.
  • "Services": Refers to any services offered by NextSky, including but not limited to Shopify theme and app development.
  • "Website": Refers to www.nextsky.com and any related subdomains.

Use of Our Website and Services

  • Eligibility: You must be at least 18 years old to use our website and services.
  • Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to hacking, spamming, or distributing malware.
  • Policies: You must follow any policies made available to you within the Services.
  • Misuse: Do not misuse our Services. For example, do not interfere with our Services or try to access them using a method other than the interface and instructions we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations.
  • Suspension: We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
  • Intellectual Property: Using our Products and Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

License

  • Source Code: By purchasing a product of NextSky, the customer will receive 100% open source code.
  • License Certificate: The customer will obtain a License Certificate which will remain valid until the customer stops using the product or until NextSky terminates this License because of the customer’s failure to comply with any of its Terms and Conditions. Each License Certificate includes a license serial which is valid for one live Shopify installation only and unlimited test installations.
  • Customization: You are allowed to customize our products to fit your using purpose.

Copyright

NextSky is the copyright holder of all software sold on this site. The copying, redistribution, use, or publication by you of any products without NextSky's permission is strictly prohibited. You are not allowed to use any part of our code in whole or part in any other software, product, or website.

Updates

NextSky updates and improves our products on a timely basis. All NextSky products come with free technical support and updates for 6 months except those for which this term does not apply (for example: free software). NextSky reserves all rights to determine which products will be updated and when or to discontinue product updates.

Refunds

To guarantee your protection, we offer a 60-day money-back guarantee for ALL our software products. If you are dissatisfied with your product within the refund window for any reason, you can receive a full refund via your original payment method. Your refund request will be handled within 7 business days.

Request a Refund: Submit a request containing your Order ID, Transaction ID, or Payer email address via our Support system or email support@nextsky.com.

Conditions for Rejection: NextSky reserves the right to reject refund requests if:
"With products are selling on Themeforest, Please note that we are unable to process refunds for products where the date of purchase is older than:

  • 180 days and over - For Themeforest and CodeCanyon supported items
  • 30 days and over - For Themeforest and CodeCanyon unsupported items, AudioJungle, VideoHive, GraphicRiver, PhotoDune, 3DOcean items, and/or for any products purchased and not downloaded within 30 days."

The extension fails to function as promised but was never reported within the refund period.

The payment was not processed via the specified payment method.

The refund request is made for the same product the second time.

Installation, Support, and Customization services are non-refundable.

Non-refundable items include Extension subscriptions, Installation services, Support packages for free extensions, and Customization services.

Compatibility

NextSky products are compatible with Shopify and related frameworks as specified.

Support

  • Eligibility: The customer who purchases NextSky products may get technical support and bug fixing services for issues caused by the product.
  • Support Period: For customers purchasing a theme, NextSky provides a support package for the first 6 months.
  • Responsibility Disclaimer: NextSky disclaims responsibility for technical problems caused by factors outside of our control, such as outdated versions of the extension, incorrect version usage, third-party customizations, or non-related issues.

By accessing and using NextSky's website and services, you agree to comply with these terms. If you have any questions, please contact us at:

Email: support@nextsky.co
Address 1: No. 3B1, CT2C2 Building, Tran Huu Duc Street, Nam Tu Liem District, Hanoi
Address 2: Houtbroek 3, 6039 RL Stramproy, Netherlands
Phone: +84 945 606 689

Thank you for choosing NextSky. We appreciate your business and look forward to serving you.