request collaborator access shopify

How to request collaborator access Shopify: A Step-by-Step Guide

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    Shopify offers a feature that allows Shopify merchants to safely approve other people to manage and make changes to their stores.

    In this article, we will show you how to request collaborator access to a Shopify store.

    Simple guide on how to request collaborator access Shopify

    You can follow these easy steps to request the permissions you need to start managing and editing the store.

    Step 1: Sign up or log into your Shopify Partner account

    To request collaborator access, you first need a Shopify Partner account. If you don’t have one yet, go to the Shopify Partner website and sign up.

    In case you already have a partner account, just log in to get started.

    request collaborator access shopify

    Step 2: Navigate to the “Stores” Section

    Once logged in, look for the “Stores” tab on your Partner Dashboard, then click “Add store”.

    This is where you can manage the stores you're working with and request access to new ones.

    request collaborator access shopify

    Step 3: Request access

    In the “Add store” section, you will see a "Pick a store" box. Assuming you're requesting collaborator access with the client, select the "Managed store" button.

    Then, you'll be prompted to enter the URL of the store you want to access.

    request collaborator access shopify

    Step 4: Choose your level of access

    When you request access, you'll need to specify the type of access you need. This could include permissions to edit themes, manage products, work on apps, or handle orders.

    Choose the options that best fit your role or project.

    request collaborator access shopify

    Step 5: Wait for the store owner to approve

    You can type a short message for the client (a few words are always helpful) and click “Save”.

    After submitting your request, the store owner will receive an email and notification in their Shopify account. 

    The shop owner will need to approve or deny your request. Once they approve it, you’ll have the access you need to start working.

    request collaborator access shopify

    Why do Shopify owners add a collaborator?

    Running an online store can be demanding, and sometimes having extra help or a fresh perspective is exactly what you need. Here are some common reasons why store owners decide to add a collaborator:

    • Help with daily tasks: As a store grows, the day-to-day tasks can pile up quickly. A collaborator can help them manage orders, update product details, or answer customer questions.
    • Design skills: A designer can make a merchant's store look more professional. 
    • Content creation: A content creator can write product descriptions, create blog posts, or craft catchy messages.
    • Tech support: A developer can help with website issues related to code or make customized features.
    • Seasonal help: During busy times like the holidays, merchants may need extra help to manage the increased demand. 
    request collaborator access shopify

    Final thoughts

    The article above has helped you learn how to request collaborator access on Shopify. This is one of the popular strategies used to boost sales on this eCommerce platform. If you need assistance with your online store, don't hesitate to explore and collaborate with trusted professionals.

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    Frequently Asked Questions (FAQs)

    What is collaborator access on Shopify?

    Shopify collaborator access allows external partners, such as app developers or service providers, to view and make changes to parts of your store that you choose to give them access to.

    What is the difference between Shopify collaborators and staff?

    Shopify collaborators can log in using their own Partner Dashboard, while staff members will log in through your dashboard with a separate account. You can decide what each collaborator can access and update their permissions whenever needed. You can also remove a collaborator from your dashboard at any time.

    Is a collaborator request code required for every access request?

    No, the collaborator request code is generally set up just once and given to new collaborators as needed. It provides an extra level of security.