How to Cancel Your Shopify Free Trial: 7 Simple Steps (2025 Guide)

Shopify offers a free trial to help users explore its features before committing to a paid plan. If you’re wondering how to cancel Shopify free trial, this guide will walk you through seven simple steps.

Plus, Nextsky will share key tips to ensure a smooth transition. Let’s get started!

What to Do Before Canceling Shopify Free Trial?

Although you don’t need to officially end your trial before it expires, here are some actions to consider beforehand:

• Back up your store data: Save product lists, order details, and customer information to avoid losing important data in case you rethink your decision.
• Delete credit card information: Remove your credit card details from Payment Settings to ensure they’re no longer linked to your account.
• Uninstall apps: Remove any apps you added during the trial to avoid unexpected charges.
• Transfer custom domains: Move any custom domains purchased from Shopify to another registrar for use elsewhere.
• Consider upgrading: If you find Shopify useful, think about switching to a paid plan to keep your store active.

Taking these steps helps you make a well-informed choice about your trial.

How to Cancel Shopify Free Trial?

If you’re ready to cancel your Shopify free trial, follow these steps:

Step 1: Log in to Your Shopify Account

Visit the Shopify website and click Log In.

Enter your email address and password, or log in using your Google, Facebook, or Apple account, depending on how you signed up.

Step 2: Go to the ‘Settings’ Page

Once logged in, navigate to the Settings section in your Shopify admin.

Step 3: Access the ‘Plan’ Section

Under Settings, select Plan to view your current trial details.

Step 4: Choose ‘Cancel Trial’

In the Plan Details section, you’ll see two options:

• Cancel Trial: Ends the trial immediately.
• Choose Plan: Starts a paid subscription.

Click Cancel Trial to proceed with ending your trial.

Step 5: Press 'Continue' when the Deactivate Trial box pops up

Click "Continue" in the "Deactivate trial" dialog box.

Step 6: Provide a Cancellation Reason

Shopify will ask you to select a reason for cancelling. Choose an option from the drop-down menu and click Continue.

Step 7: Confirm with Your Password

You need to enter the correct password you used to log into your Shopify account.

Then, click "Deactivate store" to complete the process.

=>> You might be interested in: How to Cancel, Pause, or Delete a Shopify Store

What is Shopify Free Trial?

Shopify Free Trial is a promotional offer that lets you explore Shopify’s platform at no cost for a limited period. The trial starts immediately when you sign up and allows you to set up your store, customize your site, and test key features before committing to a paid plan.

Currently, Shopify offers a 3-day free trial, after which you can continue using the platform for $1/month for the first three months on select plans. This is a great way to fully experience Shopify’s tools and features with minimal investment before deciding on a long-term plan.

During the trial, you can:

• Add and organize products
• Customize your store using free and premium themes
• Explore Shopify’s App Store for additional functionality
• Set up payment gateways and shipping options

However, checkout remains locked until you select a paid plan, meaning customers won’t be able to place orders until you activate your store.

What to Do After Cancelling Your Shopify Free Trial

• Consider Pausing Instead of Cancelling: If you’re unsure about fully cancelling, pausing your store reduces fees while preserving your data and settings until you’re ready to return.
• Account Restoration: If you change your mind within 2 years, you can restore your account by upgrading to a paid plan, retaining all your data and settings.
• Unpaid Fees: Before cancelling, settle any outstanding invoices or fees from your trial to avoid post-cancellation charges.
• Check for Confirmation Email: After cancelling, look for an email from Shopify confirming the process is complete.
• Explore Alternative Solutions: If Shopify isn’t for you, check out platforms like WooCommerce, BigCommerce, or Magento for different features.

Canceling your Shopify free trial is simple, but it’s worth exploring all features before deciding. If you’ve been asking can you cancel Shopify after free trial, rest assured the steps above will guide you through. Need more help with Shopify or eCommerce? Explore our other guides to boost your business today!