How to Cancel Your Shopify Free Trial: 7 Simple Steps (2025 Guide)

Shopify is a leading eCommerce platform that empowers businesses to create and manage online stores with ease. Through its Shopify free trial, users can explore its powerful features before committing to a paid plan. This trial period allows you to determine whether Shopify is the right fit for your business needs.

If you’ve decided that Shopify isn’t the best choice for you, this article will guide you through 7 simple steps to cancel your Shopify free trial in 2025. Additionally, Nextsky will share important tips to consider before finalizing your Shopify cancellation to ensure a smooth transition. Let’s get started!

How To Cancel Shopify Free Trial (Quick Guide)

Follow these quick steps to cancel your Shopify free trial effortlessly:

1. Log in to your Shopify account.
2. Navigate to Settings in the Admin dashboard.
3. Access the Plan section.
4. Click Cancel Trial.
5. Confirm by selecting Continue.
6. Choose a reason for canceling.
7. Enter your password to deactivate the store.

For a detailed explanation of each step, continue reading below!

What to Do Before Canceling Shopify Free Trial?

Although you don't need to cancel your Shopify free trial officially, consider these actions before it expires:

• Back up your store data: Save product lists, order details, and customer information to avoid losing important data in case you reconsider your cancellation.
• Delete credit card information: Remove your credit card details from your Payment Settings to ensure they are no longer associated with your Shopify account.
• Uninstall apps: Remove any apps you installed during your trial to avoid additional charges.
• Transfer custom domains: Move any custom domains purchased from Shopify to another domain registrar so you can use them for another website.
• Consider upgrading: If you find Shopify valuable, think about upgrading to a paid plan to keep your store running.
• Consider giving Shopify more time: Shopify offer a $1 for the first month(it was $1 for 3 months) deal, which is an amazing deal so you can spend more time getting to know the platform.

Carefully considering these steps ensures you make an informed decision.

How to Cancel Shopify Free Trial?

To cancel your Shopify free trial, you can follow these steps:

Step 1: Log in to Your Shopify Account

Visit the Shopify website and click Log In.

Then enter your email address and password to log in, or you can log in using your Google, Facebook, or Apple account (depending on the type of account you registered with).

Step 2: Go to the ‘Settings’ Page

Once logged in, navigate to the Settings section in your Shopify admin.

Step 3: Access the ‘Plan’ Section

Under Settings, select Plan to view your current trial plan details.

Step 4: Choose ‘Cancel Trial’.

In the Plan Details section, you’ll see two options:

• Cancel Trial: Ends the trial immediately.
• Choose Plan: Starts a paid subscription.

Click Cancel Trial to proceed.

Step 5: Press 'Continue' when the Deactivate Trial box pops up

A "Deactivate Trial" dialog box will appear. Click Continue and Deactivate Store to move forward.

Step 6: Provide a Cancellation Reason

Shopify will prompt you to select a reason for cancellation. Pick an option from the drop-down menu and click Continue.

Step 7: Confirm with Your Password

Shopify forces you to confirm again with the password you logged in.

Finally, Click Deactivate Store to complete the cancellation process

=>> You might be interested in: How to Cancel, Pause, or Delete a Shopify Store

What to Do After Cancelling Your Shopify Free Trial

• Consider Pausing Instead of Cancelling: If you're not ready to fully cancel, pausing your store reduces fees while keeping your data and settings intact until you're ready to resume or switch platforms.
• Account Restoration: If you change your mind within 2 years, you can restore your Shopify account by upgrading to a paid plan, keeping all your data, products, and settings.
• Unpaid Fees: Before cancelling, make sure to pay any outstanding invoices or service fees from your trial period, as they may still be charged after cancellation.
• Check for Confirmation Email: After cancellation, check your inbox for an email from Shopify confirming that your free trial has been successfully cancelled.
• Explore Alternative Solutions: If Shopify isn't right for you, consider other eCommerce platforms like WooCommerce, BigCommerce, or Magento, which offer different features and benefits.

Canceling your Shopify free trial is straightforward, but take the time to explore all features and compare with other platforms. If Shopify isn’t right for you, follow the steps to cancel properly and avoid unexpected issues. Need help with Shopify or eCommerce? Check out our other guides to optimize your business today!