What Is Shopify Payments? Why Every Shopify Store Should Use It

What Is Shopify Payments? Why Every Shopify Store Should Use It

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    Shopify Payments is a powerful integrated payment gateway designed to simplify transactions for any Shopify store. Whether you're launching a new store or optimizing an existing one, understanding this tool is key to maximizing efficiency, reducing costs, and enhancing customer experience. In this guide, Nextsky offers a thorough exploration of Shopify Payments to help you make informed decisions for your e-commerce business.

    What is Shopify Payments?

    Shopify Payments is Shopify’s built-in payment gateway, allowing stores to accept credit cards, debit cards, digital wallets (like Apple Pay, Google Pay), and local methods like Sofort or iDEAL. Integrating directly into the platform, all transactions are automatically synchronized with orders, inventory, and sales reports. Without the need for a third-party account, Shopify Payments reduces fees, increases security (PCI compliance, fraud protection), and provides a seamless checkout experience for both buyers and sellers.

    shopify payments

    How does Shopify Payments work?

    When a customer purchases from your online store, Shopify Payments handles the entire transaction process, from collecting payment details to transferring funds to your bank account. Here's how it works:

    • Customer checkout: Customers select their preferred payment method at checkout, including credit cards (Visa, Mastercard, American Express, Discover, etc.), digital wallets (Apple Pay, Google Pay, Shop Pay), or local methods such as iDEAL or Sofort.
    • Transaction processing: Shopify Payments secures payments, verifies details automatically, and complies with PCI DSS standards.
    • Fund transfer: After approval, funds are deposited directly into your linked bank account, typically within 1–3 business days in the U.S.
    • Tracking and analytics: Transaction data syncs directly to your Shopify dashboard, simplifying revenue management, refund tracking, and cash flow monitoring.

    Read more: What is Shopify? All Information About The Platform from A-Z

    Key features of Shopify Payments

    Shopify Payments stands out with a robust set of features tailored for modern e-commerce businesses. Below is a detailed breakdown of its core capabilities:

    1. Diverse payment method support

    Shopify Payments supports a wide range of payment options to meet varied customer preferences:

    • Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and Elo.
    • Digital wallets: Apple Pay, Google Pay, Shop Pay, and Amazon Pay.
    • Local payment methods: Sofort (Germany), iDEAL (Netherlands), Bancontact (Belgium), and more.
    • Buy now, pay later: Options like Shop Pay Installments and Klarna.
    • Manual payments: Cash on delivery (COD) and bank transfers.

    2. Multi-currency support

    Shopify Payments enables merchants to accept payments in multiple currencies, ideal for international markets. Customers can pay in their local currency with automatic conversions and competitive fees (approximately 1.5% in the U.S. and 2% elsewhere), ensuring seamless global shopping and easy cross-border transactions.

    3. Seamless Shopify POS integration

    For merchants with physical stores, Shopify Payments integrates with Shopify Point of Sale (POS), unifying online and offline sales data. This allows businesses to accept payments at pop-up shops, brick-and-mortar locations, or events, with all transactions tracked in a single dashboard.

    4. Advanced security and fraud protection

    Shopify Payments adheres to PCI DSS Level 1 standards, ensuring the highest level of data security. It includes:

    • Address Verification System (AVS): Matches customer billing addresses with issuer records to detect potential fraud.
    • Card Verification Value (CVV): Requires the three- or four-digit security code on the back of the card for legitimate transactions.
    • Two-step authentication: Mandatory for all Shopify Payments accounts to prevent unauthorized access. These measures minimize chargebacks and fraudulent orders, safeguarding your revenue.

    5. Fast payouts

    Shopify Payments offers quick payouts, typically within 1–3 business days in the U.S., making it easy to manage and customize payout schedules via the Shopify dashboard.

    6. Test mode

    Shopify's test mode allows merchants to simulate transactions without processing real payments. Use test credit card numbers (available in Shopify's documentation) to verify checkout flows before launching your site.

    7. Shop Pay Installments

    This "buy now, pay later" option lets customers split payments, increasing affordability and potentially boosting sales.

    8. Tax reporting (e.g., Shopify 1099-K)

    For U.S. merchants, Shopify Payments automatically generates 1099-K forms for tax purposes if you meet IRS thresholds (e.g., $20,000 in sales and 200 transactions annually). These forms can be downloaded from the Shopify admin panel.

    Read more: Shopify Features: The Complete Guide for Optimizing Your Store

    Shopify Payments fees and pricing

    One of Shopify Payments' standout benefits is its cost-effectiveness, especially for merchants on premium Shopify plans. Below are the details of associated fees:

    Credit card processing fees

    Fees vary based on your Shopify plan and whether transactions are online or in-person:

    Plan Monthly Fee Third-Party Transaction Fee Notes
    Basic $25/month 2% Ideal for individuals or beginners
    Grow $65/month 1% Suited for small teams, growing businesses
    Advanced $399/month 0.6% For large businesses scaling up

    Transaction fees

    Shopify Payments waives transaction fees for orders processed via Shopify Payments, Shop Pay, Shop Pay Installments, or PayPal Express. However, using third-party gateways incurs fees based on your plan:

    • Basic: 2%
    • Grow: 1%
    • Advanced: 0.6%
    • Shopify Plus: 0.15%–0.3% (varies by region)

    Currency conversion fees

    For international transactions, Shopify Payments charges currency conversion fees:

    • U.S.: 1.5%
    • Other supported countries: 2%

    Chargeback fees

    Chargebacks occur when customers dispute transactions. Shopify Payments charges a fee per chargeback, refundable if the dispute resolves in your favour:

    • U.S.: $15
    • Canada: $15 CAD
    • U.K.: £10 GBP
    • Australia: $25 AUD
    • Other supported countries: Varies (e.g., €15 in Europe)

    Additional fees

    • Shopify POS Pro: $89/month per location for advanced POS features.
    • Manual payment methods: No transaction fees for cash, COD, or bank transfers.

    By choosing Shopify Payments, merchants can save significantly on transaction costs compared to third-party processors, especially with higher-tier plans.

    Read more: Shopify Pricing: Find the Right Plan for Your Business

    Eligibility requirements for Shopify Payments

    To use Shopify Payments, your business must meet specific eligibility criteria:

    Supported countries

    Shopify Payments is available in 23 countries, including:

    • United States
    • Canada
    • United Kingdom
    • Australia
    • Germany
    • Japan
    • Singapore
    • Hong Kong SAR

    This list is subject to change. For the most up-to-date information on supported countries and any specific requirements for each region, visit Shopify’s official page: Shopify Payments Supported Countries.

    Bank account requirements

    Your bank account must:

    • Be a full checking account (savings or virtual accounts are not supported).
    • Accept electronic transfers in the region’s payout currency (e.g., USD for U.S. merchants).
    • Be held at a physical bank in your country (for U.S. merchants, the account must support ACH transfers).

    Prohibited businesses

    Certain business types are restricted from using Shopify Payments, including:

    • Financial services (e.g., investment or debt relief services).
    • Gambling, firearms, or e-cigarettes.
    • Adult content or counterfeit goods.
    • High-risk businesses like multi-level marketing.

    Merchants must review Shopify’s terms of service to ensure compliance before activating Shopify Payments.

    Account security requirements

    To use Shopify Payments, you need to enable two-step authentication (2FA) to prevent unauthorized access and financial fraud. If you don't enable it, your account may be at risk and payments may be held. Enabling 2FA is simple:

    • Go to your Shopify admin panel.
    • Navigate to Settings > Security.
    • Enable Two-Step Authentication using SMS, an authentication app, or another secure method.

    By meeting these eligibility requirements and security measures, you can ensure smooth transactions and secure payouts with Shopify Payments.

    How to set up Shopify Payments

    Setting up Shopify Payments on your Shopify store is very easy. Follow these steps:

    Step 1: Go to the Shopify Store admin homepage, and select "Settings" in the bottom left corner.

    shopify payment set up

    Step 2: After opening "Settings", choose "Payments" > click the "Activate Shopify Payments" button to activate.

    shopify payment setup

    Step 3: Select the "Business type" options. Then, fill in all necessary verification and personal information in the form including details, address,..then click "Submit for verification"

    shopify business information

    Step 4: Finish by entering the routing number and account number from your bank account.

    shopify payments set up

    Step 5:  Click the Complete Account Setup button to complete the process.

    If you want to get started with Shopify and Shopify Payments, you can follow our full Shopify Tutorial: How to Start a Shopify Store for Beginners

    Pros & Cons of Shopify Payments

    Pros Cons
    No transaction fees – Save on extra fees charged by third-party payment providers. Limited availability – Only available in certain countries.
    Seamless integration – Manage payments, orders, and reports within Shopify. Restricted industries – Some products and services are not eligible.
    Faster payouts – Get funds quickly, especially with Shopify Balance. Chargeback fees – $15 per dispute if you lose the claim.
    Supports multiple payment methods – Accepts credit cards, Apple Pay, Google Pay, and more. Potential account holds – Shopify may freeze funds for policy violations or suspicious activity.
    Multi-currency support – Sell in different currencies for global customers. Shopify exclusive – Cannot be used outside of Shopify.


    Shopify Payments vs. Third-party payment gateways

    Shopify does not require you to use Shopify Payments. You can choose from over 100 different payment gateways, offering flexibility in accepting payments. Below is a comparison of Shopify Payments and popular alternatives:

    Payment gateway comparison

    Payment Gateway Transaction Fees Accepted Payment Methods
    Shopify Payments No additional transaction fees (except for certain plans), processing fees vary based on your Shopify plan Visa, MasterCard, American Express, Apple Pay, Shop Pay, Google Pay, PayPal, and more
    Stripe 2.9% + 30¢ per card transaction, 0.8% for ACH direct debit Visa, MasterCard, American Express, AliPay, Klarna, iDEAL, SEPA, and more
    Square 2.9% + 30¢ per online transaction, 2.6% + 30¢ for higher plans Apple Pay, Cash App, Visa, MasterCard, Discover, American Express
    PayPal 2.59% + fixed fee for alternative payments, 2.99% + fixed fee for credit card payments Visa, MasterCard, Discover, Venmo, PayPal, and digital wallets
    Apple Pay No additional processing fees Major credit and debit cards from leading financial institutions
    Amazon Pay 2.9% domestic, 3.9% international, plus a $0.30 authorization fee per transaction Visa, MasterCard, American Express, Discover, JCB, Diners Club
    Meta Pay (Facebook Pay) No additional processing fees, only the regular payment processor fees Major credit and debit cards, PayPal, Shop Pay
    Google Pay Fees range from 1.5% to 4%, with a $0.31 or 1.5% charge for debit card transactions Visa, MasterCard, American Express, Discover, JCB

    When to use Shopify Payments?

    • Avoiding additional transaction fees
    • Seamless Shopify integration
    • Fast payouts (especially with Shopify Balance)
    • Businesses in supported countries

    When to choose a third-party payment gateway?

    • Businesses in unsupported Shopify Payments regions
    • Selling restricted products under Shopify Payments policies
    • Accepting specific payment methods not available in Shopify Payments
    • Using the same payment provider across multiple platforms

    Read more: How Does Shopify Pay You? A Complete Guide to Shopify Payouts

    Shopify Payments is a powerful, hassle-free solution for handling transactions on Shopify. By eliminating third-party fees and offering seamless integration, it helps merchants streamline their operations and maximize profits. However, eligibility restrictions and regional availability may require some businesses to explore alternative gateways. If you're looking for expert guidance on optimizing your Shopify store, Nextsky is here to help.

    Frequently Asked Questions (FAQs)

    Does Shopify Payments charge extra transaction fees?

    No, Shopify Payments does not charge extra transaction fees. However, if you use a third-party payment gateway, Shopify will apply additional fees based on your plan.

    How long does it take to receive payouts from Shopify Payments?

    Payout times depend on your country, but in most cases, Shopify Payments transfers funds to your bank account within 2-3 business days (for U.S. merchants). Some countries may have longer processing times.

    Why is my Shopify Payments account on hold?

    Your account may be on hold due to verification issues, suspicious activity, or policy violations. Check your Shopify admin for notifications or contact Shopify Support to resolve the issue.

    Does Shopify Payments support Buy Now, Pay Later (BNPL) options?

    Yes, Shopify Payments integrates with Shop Pay Installments (in the U.S.), allowing customers to split payments into interest-free installments.

    Can I capture multiple payments on a single order using Shopify Payments?

    No, you cannot capture multiple payments on a single order using Shopify Payments. Each order can only have one payment captured, and it cannot exceed the authorized amount for that order. If customers wish to add more products after placing an order, they must create a new order.

    Can I use PayPal alongside Shopify Payments?

    Yes! You can enable both Shopify Payments and PayPal at the same time, allowing customers to choose their preferred payment method at checkout.

    What should I do if Shopify Payments is not available in my country?

    If Shopify Payments isn’t supported in your country, you’ll need to use a third-party payment provider like PayPal, Stripe, or another local payment gateway.

    How can I prevent chargebacks when using Shopify Payments?

    To reduce chargebacks, make sure to provide clear product descriptions, accurate shipping times, and excellent customer service. Shopify also offers built-in fraud analysis tools to help detect suspicious orders.

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