shopify vs big cartel

Shopify vs Big Cartel Comparison: Which Is Best For You 2024?

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    When deciding between Big Cartel and Shopify for your online store, it's essential to weigh the pros and cons of each platform.

    While Shopify often emerges as the preferred choice for its extensive features and scalability, Big Cartel has its unique advantages, especially for independent artists and smaller businesses. Let's delve into the comparison to determine which platform suits your needs best in 2024.

    Shopify vs Big Cartel: Main Key Points

    Shopify and Big Cartel are both popular eCommerce platforms that have been around for a very long time. Big Cartel started in 2005, which is actually one year earlier than Shopify. 

    big cartel

    Both of them aim to help users create their online store but they cater to different segments of the e-commerce market. 

    Shopify stands out as a comprehensive e-commerce platform suitable for businesses of all sizes. It offers an extensive array of features, customizable themes, and scalability, making it ideal for businesses looking to establish a robust online presence. 

    On the other hand, Big Cartel targets independent artists, makers, and smaller businesses with its user-friendly interface and streamlined setup process. While it may lack the advanced features and scalability of Shopify, Big Cartel provides a straightforward approach for creative entrepreneurs to showcase and sell their products online. 

    Shopify is for you if:

    • If you want a platform that has unlimited scaling capability and extensive marketing, eCommerce features.
    • You want a platform with a large user base and a super active community.
    • You have an offline store so you need a POS system to operate both online and offline.
    • You need multi-channel selling including your online store, social media, and marketplaces like Amazon and eBay. 

    Big Cartel is for  you if:

    • You are an artist or own a small business.
    • You want to save money and own a store with no cost forever.
    • You just need the most basic eCommerce features to run your store.
    • You like simplicity and ease of use and don’t want to get overwhelmed by too many options.
    • Your main focus is selling digital goods instead of physical goods.

    Shopify vs Big Cartel: Quick Comparison

    Criteria

    Shopify

    Big Cartel

    Pricing Plans

    Starts at $25/month with Basic; Shopify Starter plan available ($5)

    Starts at $15; 

    Forever-free plan available

    Payment Processing

    Integrates with over 100 payment gateways worldwide

    Stripe

    Website Builder & Themes

    Extensive website builder with numerous themes

    Basic website builder with limited theme options

    SEO Tools & Blogging

    Comprehensive SEO tools and blogging capabilities

    Limited SEO tools and no built-in blogging platform

    Site Security & Compliance

    Robust security features and compliance standards

    Basic security features with limited compliance

    App Integrations & Add-ons

    Vast ecosystem of apps and add-ons

    Limited app integrations and add-on options

    POS & Sales Channels

    Available for all plans 

    Use Stripe POS

    Product Management

    Average

    Limited

    Inventory Features

    Extensive inventory management capabilities

    Basic inventory features

    Shipping Tools

    Advanced shipping tools and integrations

    Limited shipping tools and integrations

    Ease of Use

    Excellent

    Excellent

    Onboarding & Setup

    Smooth onboarding process with step-by-step guidance

    Quick and easy setup process

    Customer Support

    24/7 email, live chat, and phone

    Email support, Monday–Friday, 8 a.m.–6 p.m. Eastern time

    Expert Review

    Highly rated by experts for its features and scalability

    Considered suitable for small businesses and creative entrepreneurs

    User Reviews

    Generally positive reviews for its functionality and support

    Mixed reviews, with some praising its simplicity and others criticizing its limitations

    Pricing & Payments - Big Cartel Wins

    Criteria

    Shopify

    Big Cartel

    Subscription Monthly Plans

    Basic: $25/month

    Shopify: $65/month

    Advanced:  $399/month

    Gold: Free 

    Platinum: $15/month

    Diamond: $30/month

    Subscription Annual Fees

    Basic: $19

    Shopify: $49/month

    Advanced: $299/month (25% discount)

    Gold: Free 

    Platinum: $12/month

    Diamond: $24/month (save 20%)

    Starter Plans (Sell on social channels)

    $5/month

    N/A

    Free Trial

    3 days, then $1/month for three months

    No free trial on paid plans

    Free Plan

    N/A

    Yes

    Built-in Payment Provider (Optional)

    Shopify Payments

    N/A

    Option to Connect to Third-party Processor

    0.5%–2% fees

    Yes;

    Transaction Fees

    None with Shopify Payments, additional fees with external payment gateways (0.5%-2%)

    None

    Payment Gateway Options

    100-plus

    Stripe, PayPal, and Apple Pay

    Financing Options (Buy Now, Pay Later Options)

    Shop Pay (built-in) and third-party apps

    via Stripe (Afterpay)

    In summary, Shopify provides a more extensive range of subscription plans, catering to businesses of varying sizes and needs, with pricing starting from $25 per month and going up to $399 per month. Additionally, Shopify offers over 100 payment gateway options, providing businesses with flexibility and choice in how they process transactions.

    On the other hand, while Big Cartel offers lower-priced subscription plans ranging from 0 to $30 per month, it lacks the scalability of Shopify's plans. Furthermore, Big Cartel has fewer payment gateway options, primarily relying on Stripe, PayPal, and Apple Pay.

    Ultimately, businesses seeking affordability may find Big Cartel appealing. There is even a free plan that you can use as long as you want, which is a big plus for indie stores.

    Ease of Use - Big Cartel Wins

    In assessing user-friendliness, Shopify and Big Cartel vie for simplicity and ease of navigation.

    Shopify offers a comprehensive onboarding process with guided setup steps, making it easy for users to get started quickly. Its intuitive interface and clear instructions help users navigate through the initial setup process without feeling overwhelmed. Additionally, Shopify provides a wide range of customizable themes and templates, allowing users to create a professional-looking online store with minimal effort.

    Check out our comprehensive Shopify tutorial: Shopify Tutorial: How to Start a Shopify Store for Beginners

    Big Cartel, on the other hand, provides a simpler onboarding process, ideal for users who prefer a more straightforward setup. Its minimalist approach is easy for beginners or users with basic needs. Of course, however, it lacks the extensive customization options and scalability of Shopify. 

    Templates - Shopify Wins

    Both Shopify and Big Cartel offer mobile-responsive, beautifully designed templates. Their free templates differ in design rather than just color and stock photos. Big Cartel’s templates cater to artists, while Shopify’s cater to various industries, giving it an edge.

    Shopify’s Online Store web builder surpasses Big Cartel’s WYSIWYG editor in features and ease of use. Shopify's drag-and-drop building blocks make it easy for anyone to create a professional-looking store, even tech novices.

    shopify vs big cartel

    Big Cartel’s editor is straightforward but limited to basic changes like banner images, fonts, colors, and section visibility. While its templates are modern and elegant, the lack of customization options can be frustrating for businesses seeking more personalized stores.

    Big cartel theme editor

    Overall, Shopify's extensive theme library and versatile builder make it a standout choice for creating professional and visually appealing online stores. Big Cartel's options, while clean and functional, lack the versatility and customization that Shopify provides.

    SEO Tools & Blogging - Shopify Wins

    Shopify excels with comprehensive SEO tools and a built-in blogging platform, enhancing visibility and attracting organic traffic. Big Cartel, with limited SEO tools and no blogging platform, falls short in this area.

    Big Cartel’s templates support basic SEO with valid markup and automatic sitemaps but lack advanced features like meta descriptions and URL editing.

    Shopify offers greater control over SEO elements, including titles, descriptions, images, and URLs. Its SEO toolkit, while not the most robust, provides significant advantages for search engine rankings.

    Overall, Shopify's advanced SEO tools and blogging platform make it the superior choice for boosting online presence and driving traffic.

    Site Security & Compliance - Shopify Wins

    Shopify and Big Cartel differ significantly in site security and compliance.

    Shopify provides robust security with SSL certificates for all stores and PCI DSS compliance, ensuring secure payments and data protection.

    ssl compliance

    Big Cartel offers basic security features with SSL but lacks PCI compliance, relying on external payment processors like PayPal and Stripe for security.

    Overall, Shopify is the superior choice for comprehensive site security and compliance, offering stronger protection for your online store.

    App Integrations & Add-ons - Shopify Wins

    Shopify's app store boasts an impressive collection of over 6,000 apps, offering a diverse range of functionalities to cater to various business needs. These apps cover everything from marketing and sales to inventory management and customer support, providing users with extensive customization options and flexibility to enhance their online stores.

    shopify app store

    In contrast, Big Cartel falls short with fewer than 50 apps and integrations available. While it still offers some basic tools for marketing and store management, the limited selection pales in comparison to Shopify's extensive marketplace.

    big cartel app

    With such a significant difference in the number of available apps, Shopify clearly outshines Big Cartel  

    Sales & Product Features - Shopify WinsPOS for In-person Sales

     

    Shopify's POS app offers a more comprehensive solution than Big Cartel's basic Stripe integration, with immediate payment processing and hardware options. Shopify also supports digital goods better through a wider range of third-party apps and has more flexible product variant options, up to 100 per product.

    Big Cartel lacks tools for custom orders, whereas Shopify offers them via add-ons. Shopify's real-time shipping calculators and shipping discounts through Shopify Shipping surpass Big Cartel's features, improving cost accuracy and margins. Shopify also excels in social media integration, abandoned cart recovery, and inventory management, offering advanced tools and options not available in Big Cartel.

    While both platforms support social media integration, Shopify provides broader multichannel selling opportunities. Big Cartel does not offer real-time shipping calculators or discounts, which Shopify includes, especially in higher plans, for better shipping management.

     

    Customer Support - Shopify Wins

    Shopify offers robust customer support options, including 24/7 live chat, email support, phone support, and an extensive knowledge base. Users can quickly access help and guidance whenever they encounter issues or have questions about the platform. Additionally, Shopify's active community forums and user groups provide valuable insights and tips for maximizing the platform's features.

    Shopify customer support

    In contrast, Big Cartel's customer support options are more limited, with email support as the primary channel for assistance. While Big Cartel's support team is responsive and helpful, users may experience longer wait times for resolution compared to Shopify's live chat or phone support. Additionally, Big Cartel's knowledge base and documentation are less comprehensive, making it more challenging for users to troubleshoot issues independently.

    In summary, Shopify offers a more comprehensive onboarding process and robust customer support options, making it suitable for businesses seeking scalability and customization. 

    Which eCommerce platform will you choose?

    Big Cartel advertised itself as “a much affordable Shopify alternative” and I think that pretty much sums it up. The platform keeps everything super simple and caters exclusively to artists and independent sellers. So if you are among their target customers, Big Cartel is a must-try option, especially when it has a forever free option.

    Shopify on the other hand, only gives you a 3-day trial and a $1 first month, which is not really enough to experience everything the platform has to offer. So if you plan to use Shopify, you need to have certain levels of commitment to justify the cost you pay and make use of all of its tools. But for medium and bigger businesses, Shopify is hand down the best option.

    Check out more Shopify comparison below:

      Frequently Asked Questions (FAQs)

      Which builder is best for growth?

      Shopify is better suited for growth due to its comprehensive features, scalability, and extensive app marketplace, making it suitable for businesses of all sizes looking to expand.

      Which is easier to use: Big Cartel or Shopify?

      Who is each builder best for?

      Big Cartel is best for small businesses, independent artists, and creators who prioritize simplicity and ease of use. Shopify is ideal for businesses of all sizes, offering advanced features, scalability, and comprehensive support.