how to remove shipping calculated at check out on shopify

How to Remove "Shipping Calculated at Checkout" in Shopify

Table of Contents

    Keeping the "Shipping Calculated at Checkout" message can create confusion about shipping costs, often leading to cart abandonment. By removing this message and providing clear, upfront shipping information, you can enhance transparency, reduce cart abandonment, and boost conversion rates.

    This guide will show you how to remove or customize the "Shipping Calculated at Checkout" message on your Shopify store, helping you create a seamless and more confident shopping experience for your customers.

    How to remove "Shipping Calculated at Checkout" in Shopify

    Step 1: Open your Shopify theme settings

    • On Shopify Dashboard, look at the left sidebar menu. Under Sale channels, choose Themes.
    • Click on the three dots button of your current active theme and choose Edit default theme content.
    How to Remove Shipping Calculated at Checkout in Shopify
    Note: If you have multiple themes, make sure you’re editing the active one.

    Step 2: Locate the "Shipping Calculated at Checkout" text

    Once you're in the Theme content section, type "calculated at checkout" in the search bar. This will display all the texts in the theme containing that phrase.

    How to Remove Shipping Calculated at Checkout in Shopify (Updated)
    Note: If the phrase doesn’t appear, scroll down and look for the Cart section.

    Step 3: Change or edit the text

    In the Cart section, search for the phrase “Taxes and Shipping Collected at Checkout”.

    You can either: Delete it to remove the message completely, or Replace it with a custom message, such as "Free Shipping".

    How to Remove Shipping Calculated at Checkout in Shopify

    Step 4: Save changes and check the result

    Once you are done, click the Save button on the top right corner of the screen. Now go to your store and try to add a product to the cart and check the cart to see if the text has gone yet.

    =>> Read more: Understanding Shopify Shipping: Costs, Rates, and Delivery Methods

    Benefits of Removing "Shipping Calculated at Checkout" on Shopify

    Eliminating the "Shipping Calculated at Checkout" message can significantly enhance your customers' shopping experience, boost conversion rates, and reduce cart abandonment. Here's how:

    1. Reduce Cart Abandonment

    Unexpected costs at checkout, such as shipping fees, are a primary reason for cart abandonment. According to the Baymard Institute 2024, 48% of shoppers abandon their carts due to extra costs, including shipping, taxes, and fees. By removing the "Shipping Calculated at Checkout" message, you eliminate this surprise, making your store more transparent and trustworthy. Offering clear, upfront shipping information can reduce uncertainty and help you close more sales.

    2. Create Transparent Shipping Fees and Increase Customer Satisfaction

    Offering transparent and predictable shipping fees is a key benefit of removing the "Shipping Calculated at Checkout" message. By implementing flat-rate shipping, customers know the exact cost from the beginning, which enhances their confidence. According to a Statista survey, 37% of shoppers prefer services that combine orders for a single delivery, emphasizing the importance of streamlined and predictable shipping. Clear pricing reduces the frustration of hidden fees, leading to higher customer satisfaction and fewer abandoned carts.

    cart abadontment shopify

    3. Experiment with Flexible Shipping Options

    By removing the default message, you gain the flexibility to test alternative shipping options that may be more attractive to your customers. For instance, you could offer free shipping on select items or for certain geographic locations.

    4. Improve Conversion Rates

    Offering flat-rate or free shipping can be a strong marketing tool. For instance, offering free shipping on orders over $50 encourages customers to add more items to their cart to reach the threshold. Shopify reports that 9 out of 10 customers are more likely to complete their purchase if they know they’ll receive free shipping. This strategy not only boosts conversions but can also increase your average order value (AOV).

    5. Gain Competitive Advantage

    In a competitive eCommerce landscape, a seamless shopping experience is crucial. If your competitors are offering clear and predictable shipping costs, removing the “Shipping Calculated at Checkout” message gives you a competitive edge. By eliminating this friction point, you offer a smoother, more customer-friendly shopping experience, which could influence shoppers to choose your store over others.

    Remove "Shipping Calculated at Checkout" in Shopify

    Tips to optimize the Shopify shipping process

    • Automate Fulfillment: Use Shopify apps like ShipStation or Shopify Shipping to automate shipping label printing and tracking, reducing manual tasks and speeding up order fulfillment.
    • Negotiate Better Shipping Rates: Leverage Shopify’s discounted shipping rates or negotiate directly with carriers as your order volume increases to lower costs.
    • Use Shipping Zones: Set up specific shipping zones to apply region-based shipping rates, ensuring cost-effective delivery options for each area.
    • Offer Free Shipping Thresholds: Encourage customers to spend more by offering free shipping for orders over a certain value, increasing both sales and customer satisfaction.
    • Optimize Packaging: Use size-appropriate, lightweight packaging to minimize shipping costs, especially for carriers that charge based on dimensional weight.

    We hope this guide helped you remove the "Shipping Calculated at Checkout" message and optimize your Shopify store. These small improvements can lead to significant long-term benefits. For any questions or if you need expert assistance, feel free to contact NextSky. We offer free consultations and solutions to help your business grow.

    =>> Read more:

    Frequently Asked Questions (FAQs)

    How do I remove shipping calculated at checkout?

    To remove the "Shipping calculated at checkout" message from your Shopify store:

    • Go to Shopify Admin and click on Online Store > Themes.
    • Click on Actions for your active theme and select Edit default theme content.
    • In the search bar, type "shipping calculated at checkout".
    • Once you find the phrase, delete the text or replace it with something else, like "Free shipping".

    Click Save to update the changes.

    How do I remove tax from Shopify checkout?

    To remove tax from the Shopify checkout, you'll need to adjust your tax settings:

    • Access your Shopify Dashboard.
    • Go to Settings and select Taxes.
    • In the Tax settings, ensure that tax calculations are set up correctly. You can choose to charge taxes based on your business location, customer location, or a combination of both.
    • If you want to completely remove tax calculations, you may need to consult with a tax professional to ensure compliance with local tax laws.

    How do I remove the Shipping policy on Shopify?

    • Go to Online Store > Themes.
    • Beside your current theme, click the three dots ... button > Edit default theme content.
    • In the search box, type “shipping policy html.”
    • In the Shipping policy html box, replace the contents with a single space.

    Click Save.